​Terms & Conditions
All sales are final. Classes are non-refundable, exchangeable or transferrable. Multiple classes may be taken per day.
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All classes must be pre-paid through the BOLD app or website. A valid credit card is required to book a class, even if it is free of charge.
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BOLD accepts all major credit cards. Our studios do not accept cash or checks.
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Instructors and classes are subject to change without notice. Please visit the class schedule for updates.
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GRIP SOCKS
Grip stocks or “sticky socks” are required to be worn in every class for hygienic reasons. Grip socks are available for purchase in our studios.
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FIRST TIMERS
Please arrive 5-10 minutes before class starts so your instructor can go over the machine: the Megaformer. They will also make sure you are equipped with grip socks. If you are late for your first class, you will not be able to join in for safety reasons. Please notify us at info@beboldstudios.com and we will credit your class back to your account so you can come again.
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CANCELLATION POLICY
We have an 8 hour cancellation policy. This means that you can cancel your class reservation or make a class switch up to 8 hours before the start of your class and the credit will be returned to your account for future use.
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LATE CANCELLATIONS
All reservations must be canceled through either the BOLD app or online.
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For clients enrolled in the 8 classes per month or 12 classes per month memberships, as well as those using a package, all late cancellations will result in a loss of class credit. No fee will be incurred.
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For clients enrolled in an unlimited membership, all late cancellations will result in a $10 fee.
NO SHOW
For clients enrolled in the 8 or 12 classes per month membership, as well as those using a package, a “no show” will result in a loss of class credit.
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For clients enrolled in an unlimited membership, a “no show” will result in a $15 fee.
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WAITLIST
In order to add yourself to the waitlist, you must have class credits in your account. If a spot opens up, you will be notified via email. If you unsubscribe from our email lists, you will not receive an email and it’s up to the client to check the status of their reservation within the app.
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You will automatically be added to the class roster if a spot becomes available up to 8 hours prior to the class start time.
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You can remove yourself from the waitlist at any time without penalty.
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Please note that all classes have an 8 hour cancellation policy. If you are added to a class from the waitlist and fail to remove yourself before this window, late cancellation and no show policies will apply. Keep an eye out on your waitlists!
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RUNNING LATE
Please arrive on time to your class as the instructor will begin promptly at the class start time. If you are more than 5 minutes late, you will not be able to attend class and you will either lose the class credit (limited membership or class package) or be charged a late cancellation fee (unlimited membership). You have a 5 minute grace window to claim your spot before a standby client can hop in.
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CLASS PACKAGES
All class packages activate on date of purchase. Class credits cannot be shared with other clients.
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MEMBERSHIPS
All memberships will automatically renew each month. Unused classes do not roll over to the following month. If you plan to cancel your membership, you must email 7 days prior to the renewal date; less than 7 days notice, you will incur a $50 late contract cancellation fee. If you need to put a membership on hold, you will need to request the hold in writing via email. If you need to freeze a contract for more than 7 days, there will be a $15 fee.
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PREGNANCY
We welcome pregnant clients only if you have done Lagree at any certified Lagree studio pre-pregnancy and have gotten your doctor’s approval to avoid any risks.
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AGE REQUIREMENTS
All clients must be at least 14 years of age or older.
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CHILDREN AND PETS
For liability reasons, no children or pets (with the exception of service animals) are allowed inside the studio during a class.
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WAIVER
THANK YOU for choosing BOLD. We are happy you are here and we can’t wait to get started! Before we do, you must read,understand, and agree to the following agreement.
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The purpose of this Waiver and Release of Liability (“Waiver”) is to:
Inform you about the risks associated with participating; Have you acknowledge that you are healthy enough to participate in the activities; Have you choose to voluntarily participate in the activities with a full understanding of the risks; and release BOLD from any and all liability related to you participating in Lagree Fitness classes with us.
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This is a legally binding release, waiver, indemnification of liability, and express assumption of risk. PLEASE READ CAREFULLY, UNDERSTAND FULLY, AND ASK QUESTIONS IF ANYTHING IS UNCLEAR. MAKE SURE YOU UNDERSTAND THIS WAIVER. BY CLICKING "ACCEPT", YOU UNDERSTAND YOU ARE SIGNING AWAY YOUR LEGAL RIGHTS AND YOU AGREE TO BE BOUND BY ALL THE TERMS OF THIS WAIVER.
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Participant understands that participating at Bold involves physical exertion, is strenuous, and that injuries may occur when participating in such activities. Participant accepts and assumes the risks associated with Lagree Fitness classes, including, but not limited to, equipment malfunction or failure, overexertion, fainting, concussion, dizziness, lightheadedness, muscle strain/tear, broken bones, exhaustion, cardiovascular complications, inability to perform suggested exercises or maneuvers, physical or mental conditions that impede the ability to properly perform suggested exercises or maneuvers, failure to properly operate equipment, and failure to follow instructions. Participant hereby freely and expressly assumes all risk of property damage, injury, potential exposure to viruses, and death associated with BOLD.
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Participant understands that it is their responsibility to consult with a physician prior to and regarding participation at BOLD. Participant represents and warrants that he/she has no physical or mental condition that would prevent full participation in Lagree Fitness. Participant agrees to inform their instructor immediately of any physical or mental condition that would prevent their full participation.
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In consideration for participation at BOLD, receiving instruction in a group, private or semi- private lessons, or workshops and using the equipment and facilities, Participant hereby agrees to release, hold harmless, and indemnify BOLD and its owners, partners, employees, independent contractors, directors,officers, agents, instructors, licensees and affiliates (“BOLD”) from any and all claims by or on behalf of Participant against Bold arising directly or indirectly out of Participant’s participation at BOLD, use of any BOLD equipment or facilities, and participation in any class, program, or workshop offered by BOLD. This release includes claims and liabilities arising from any cause whatsoever, including, but not limited to, negligence on the part of BOLD. This release is binding upon Participant, and Participant’s heirs, assigns, and legal representatives. If signing on behalf of a minor Participant, Parent/Guardian accepts full responsibility for any medical expenses incurred due to the minor’s participation at BOLD and agrees to release, hold harmless, and indemnify (including costs and attorney’s fees) BOLD for any claims brought by or on behalf of the minor.
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Cancellation/Refund Policy: 8-hour advance notice is required to change or cancel an appointment without charge. Appointments may be cancelled online, by email or in person. Late cancellations (within the 8 hours) and no shows will incur a penalty (loss of class credit and additional fees). Fees will be charged to Participant's card on file. All purchases are non- refundable. All sales are final. No cash is accepted. I have read the above release and waiver of liability and fully understand its contents. I voluntarily agree to the terms and conditions stated above.
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Assumption of the Risk and Waiver of Liability Relating to Coronavirus/COVID-19: BOLD cannot guarantee the Participant or those persons with which the Participant is in close contact, will not become infected with COVID-19. Further, participating in individual or group exercise classes at BOLD could increase Participant’s risk and the risk of those close to Participant, of contracting COVID-19. By signing this Agreement, Participant acknowledges the contagious nature of COVID-19 and voluntarily agrees to assume all of the foregoing risks and accepts sole responsibility of such exposure for any injury to Participant or those persons which Participant exposes (including, but not limited to, personal injury, loss of work or income, temporary or permanent disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that Participant may experience or incur in connection with their attendance at BOLD. Participant understands the risk of becoming exposed to or infected by COVID-19 at BOLD may result from the actions, omissions, or negligence of Participant and others, including, but not limited to, BOLD employees, building management or maintenance staff, or other class participants and their families.
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Participant agrees if they have signed a previous waiver of liability, or release and indemnity agreement, connected to participation at BOLD, the terms of that waiver of liability, or release and indemnity agreement, are wholly incorporated into this document and the terms of this document are incorporated into the previous waiver of liability, or release and indemnity agreement.